Momcozy Community Experience Survey

Thank you for being part of the Momcozy Community. 
We’d love to learn more about how you currently use the Community, what has been helpful, and where we could make the experience better.
This survey should take about 3–5 minutes to complete. Your honest feedback will help us improve the Community’s design, content organization, activities, and overall experience.
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1.
Which stage are you currently in?
Trying to conceive
First trimester
Second trimester
Third trimester
Currently breastfeeding
No longer breastfeeding
Other
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2.
Is this your first, second, or third time becoming a mom?
First time
Second time
Third time or more
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3.
How old is your youngest baby or child?
If you have more than one child, please answer based on your youngest.
Not born yet
0–6 months
6–12 months
1–3 years
Over 3 years
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4.
Besides the Momcozy Community, which platforms do you usually use to find pregnancy, postpartum, feeding, or parenting content, or to connect with other moms?[Please select 1-3 item]
BabyCenter
Reddit
Facebook
Instagram
What to Expect
TikTok
YouTube
Other
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5.
How did you first hear about the Momcozy Community?
A Momcozy email
The Momcozy Member Center or a CozyCoins task
A Momcozy social media account
A Momcozy Facebook group
The Momcozy website
A recommendation or invitation from a friend
A search engine, such as Google
Other
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6.
How often do you currently visit the Momcozy Community?
Almost every day
A few times a week
About once a week
A few times a month
Less than once a month
This is one of my first few visits
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7.
Which device do you usually use to visit the Momcozy Community?
Mobile browser
A Community shortcut added to my phone’s home screen
Desktop or laptop computer
Tablet
I use different devices about equally
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8.
When you visit the Momcozy Community, what do you usually hope to do?[Please select 1-3 item]
Find answers or get advice from other moms
Look for help with pregnancy, postpartum, feeding, pumping, or parenting questions.
Get expert guidance
Read expert content or join expert live sessions and Q＆As.
Read real experiences from other moms
Learn from other moms’ stories, everyday experiences, and practical tips.
Connect and interact with other moms
Comment on or reply to posts and share experiences and feelings with one another.
Share my own story or experience
Post about my own experiences, questions, or advice.
Learn about product experiences and how to use products
Read product reviews, real-life experiences, and practical usage tips.
Join Community activities and earn rewards
Take part in discussions, giveaways, or tasks to earn CozyCoins or other prizes.
Other
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9.
Overall, how satisfied are you with your current experience in the Momcozy Community?
Very dissatisfied
Very satisfied
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10.
What do you currently like most about the Community?[Multiple]
The look and overall atmosphere
The colors, images, fonts, and overall style feel comfortable and welcoming.
Finding and browsing content
It is relatively easy to find content and conversations that interest me.
Real and useful content
Other moms’ experiences, advice, and discussions are helpful to me.
Interaction between moms
I can comment, reply, share experiences, and receive responses from other moms.
Expert and product content
I can access expert guidance, product experiences, and practical usage tips.
Activities and rewards
Community activities, CozyCoins, and prizes make participation more enjoyable.
Posting and overall ease of use
Asking questions, creating posts, replying, and browsing on my phone are relatively easy.
Other
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11.
Compared with other pregnancy, parenting, or social platforms you regularly use, how do you feel about the overall look of the Momcozy Community?
I really like it; it feels very appealing
I find it fairly appealing
It feels average
It feels somewhat outdated
I do not like it; it feels very outdated and unappealing
I’m not sure
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13.
When using the Community, which parts have ever felt unclear, uncertain, or inconvenient?[Please select 1-3 item]
It is not always clear what I should look at first on the homepage
There may be several pieces of content, activities, or links competing for attention.
It can be difficult to find the content I need
Categories, tags, search, or content links may not always be clear.
I am not always sure how to ask a question or create a post
The posting button, process, or ideas about what to share may not be clear enough.
Commenting, replying, or getting responses does not always feel easy
It can be difficult to find a conversation to join, or posts may receive limited responses.
Notifications are not always easy to notice
I may miss replies, messages, or updates related to me.
The page can feel crowded or repetitive
There may be many images, activities, tags, or blocks of text.
The page does not always feel visually appealing
The overall layout, colors, fonts, or page structure could feel more polished.
Using the Community on my phone is not always convenient
Images may be large, pages may feel long, or some actions may take extra effort.
I have not experienced any major issues; overall, the Community is easy to use
Other: ________
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14.
When you visit the Momcozy Community homepage, what would you most like to see first?[Please select 1-2 item]
A quick way to search or ask a question
Search for a topic, find related answers, or quickly create a question.
Content that matches my current stage
Find content based on pregnancy, postpartum, feeding, or my baby’s age.
Featured, popular, or useful content
Quickly find helpful mom experiences, guides, and popular discussions.
What other moms are currently discussing
View new posts and active conversations, and join by commenting or replying.
Expert guidance and product experiences
Find expert content, product reviews, practical tips, and related Q＆As.
Current Community activities
See ongoing activities, how to participate, and available rewards.
Updates related to me
View replies, messages, notifications, or topics I follow.
Other
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15.
Would you be open to joining a 30–60 minute 1-on-1 online interview to share more about your experience with the Momcozy Community?
Yes, I would be happy to participate
Maybe — I would like to learn more first
No, not at this time
Thank you for taking the time to share your feedback. 🤍
We will review all survey responses and select a group of participants from those who expressed interest in a 1-on-1 interview.
If you are selected, the Momcozy team will contact you through an official Momcozy email address to arrange a specific interview time.
Providing your contact information does not guarantee that you will be selected for an interview. Your information will only be used for this research and interview coordination.
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